Patients & Visitors
Patient Portal - MY Shannon
You have the option to access your medical information with our new MY Shannon patient portal system powered by RelayHealth. Think of it as an online banking system for your personal health information.
During registration for your next stay at Shannon Medical Center or before your visit at Shannon Clinic, you will be asked to provide your email address in order to initiate access to MY Shannon. You will receive an email from RelayHealth with further instructions and links to set up your account. You will be asked to enter your date of birth, and other demographic information, and to create a password and user ID. Then, you are all set to access your healthcare information from any device with wireless internet capability.
One MY Shannon account grants your access to both clinic and hospital visit information. Your account will grant you convenient and secured access to your medical information including:
- Results of lab tests
- Medication and allergy list
- Hospital discharge instructions
- Record of your vital signs
- Messaging capability with your Shannon Clinic provider’s office including appointment requests, test result requests, prescription renewals, and sending a note to your provider.
Access to the portal is available at no charge. You will also have the ability to enter additional medication or health information.
Please note: If you add any information to your personal health record on the portal, Shannon cannot access those changes. To request a full copy of your hospital health records, call Health Information Management at (325) 657-5198 or make an online request here. For clinic records, please call (325) 481-2064 or make an online request here.
For more information, or if you have questions about MY Shannon, please call RelayHealth Customer Support at 1-866-RELAYME or email firstname.lastname@example.org.