Our Website Now Features an Interactive Chat Bot to Help Answer Your Questions
- Category: General Blog
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Hi there!
If you look at the bottom left of the screen on our website, you may see something new—the Chat Bot! It is programmed with information to help answer patients’ most frequent questions. It also has the ability to connect with a real service representative for a live chat session, if needed.
When initially opening the Chat Bot, there are many options to choose from, such as:
- Find a Provider.
- Schedule an Appointment.
- COVID-19 Information.
- Pay My Bill.
- Telehealth.
- Speak to Agent.
While these are some of the most popular requests, the Chat Bot offers much more. Individuals can type a custom message into the text box, and will then be directed to information and answers matched to their request. The goal is to provide the most convenient service to our patients so they can spend less time searching the web and more time getting the help they need.
Try It Out!
Visit shannonhealth.com to try the Chat Bot and learn more about its interactive features!
